User Actions

There are certain cases, a particular action from the end user that can mitigate errors we are getting while performing action or fetching data. All these actions are documented here, and you might receive them in the userActions field in Vehicle State endpoints.

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UX Recommendation

Redirect the user to following URL:

URL Building Rule

https://docs.telematica.so/docs/user_action-{{user_action_string}}

For example, if the user action is vw_update_software, redirect the user to:
https://docs.telematica.so/docs/user_action-vw_update_software

renew_subscription

The subscription to your device vendor's connected services has expired. Please renew the subscription to continue the connection.

vw_update_software

Update your VWID car's on board software to 3.0 (or above). This will unlock a set of features that were previously unavailable but are required for the proper functioning of our connection.

skoda_update_software

Update your Skoda car's on board software. This will unlock a set of features that were previously unavailable but are required for the proper functioning of our connection.

enable_location

Enable sharing location of your vehicle in your car dashboard (generally in User settings)

vw_enable_parking_position

Enable the parking position from your vehicle's vendor app by going to Settings > Mobile Online Services > Parking Position

tesla_enable_mobile_access

For your Tesla vehicle, please turn on the option by navigating to Controls > Safety > Allow Mobile Access from inside the vehicle dashboard.

activate_porsche_subscription

PCS (Porsche Connected Services) are required to be able to communicate with the Porsche vehicle. Visit the Porsche Connect Portal to know more.

activate_toyota_subscription

Toyota Connected Services are required to be able to communicate with the Toyota vehicle. Please visit the "Connected Services Center" in your MyT or MyToyota app to renew.

nissan_enable_remote_access

NissanConnect Services Access is required to be able to communicate with the Nissan vehicle. Please visit the NissanConnect mobile app and turn the "Privacy" mode to OFF from settings.

activate_skoda_subscription

Škoda Connected Services are required to be able to communicate with the Škoda vehicle. Please visit the "Škoda Website" or the Škoda Connect mobile app to renew.

daikin_accept_tnc

Daikin's terms of service have been updated. Please log in to the Daikin app or Daikin Cloud to accept the new terms and conditions.